Privacy notice

Information you provide

When you send an inquiry, we collect your name, business email, organization, country, product interest, estimated quantity, and the requirements and message you share. We also record when you give consent. Please do not send payment details, identity documents, or other sensitive personal information.

How we use your information

We use your information to respond to inquiries, prepare quotations, and discuss your project. Authorized team members can access your inquiry to manage these conversations. Your inquiry is not published on the website.

Cookies and website activity

We use a temporary security cookie to help prevent spam and duplicate submissions. We may also record which page or campaign led to an inquiry and count completed inquiries, without including your contact details or message in those counts.

With your permission, we collect website activity such as pages visited, form starts, referral sources, approximate device type, and country when available. These activity records do not include your name, email, message, or full IP address and are retained for up to 90 days. We respect browser privacy signals. You can change your choice or withdraw permission on the tracking preferences page.

Services we use

We use service providers to operate the website, store inquiries, and handle email. These providers may process information outside your country.

Keeping and deleting information

Inquiries remain on file until we delete them; they do not expire automatically. You can request deletion of your inquiry. Separate email copies, service logs, and backups may remain after an inquiry is deleted. Anonymous inquiry counts are kept separately.

Questions or requests

Use our contact page to ask about information you submitted, request a correction or deletion, or withdraw permission for further contact about your inquiry. Include your inquiry reference if available. We may need to confirm your identity before making changes.